Experience and Specialties

We like to think of our key areas of expertise as merely a starting point for what we can do to help our clients be successful. We are both fast learners and we’re constantly educating ourselves on new advances in technology and business process transformation, and we feel fortunate to be able to continue growing this knowledge with each client we touch.

Key areas of expertise:

  • Overall IT platform management strategy and governance
  • Salesforce.com platform, Sales Cloud, and Service Cloud applications
  • Enterprise Social Network analysis, community management, and implementation with a specific expertise in Salesforce Chatter 
  • Customer relationship management implementation, enhancements, and/or automation
  • Content management system analysis, migration, and implementation
  • Business process definition, application design,  and development
  • Data migration & systems integration
  • Salesforce user administration, training, and communication

Product Experience:

  •  Salesforce.com:
    • Platform
    • Sales & Service Clouds
    • Chatter
    • Work.com
    • Communities
    • Mobile Platform (Salesforce1)
    • ExactTarget Marketing Cloud: Radian6 & Social Hub
    • Apex Development
    • Custom UI development
  • jQuery
  • Google Apps

Industry Experience:

  • United States Federal Government Agencies
  • Global enterprise companies
  • Non-profits
  • Small businesses
  • Political campaigns and advocacy organizations
  • Mass communications/media companies
  • Professional services firms
  • Financial and brokerage firms
  • Pharmaceutical companies